Novaled - Business Excellence for Customer's Success
As an active member of EFQM Novaled is committed to a global quality approach. For its achievements the company received the award 'Commiteed to Excellence' in November 2008. One of the Novaled tools is its quality manual defining the business excellence policy and the framework for supervising the quality and environmental management systems. Improvements to processes, procedures and work instructions are diligently implemented in minute detail. Aiming to be one of the leading OLED know-how and material suppliers worldwide, Novaled is the company to trade with, work for and invest in. This is to be achieved by creating, maintaining and continuously improving workflow and efficiency. Pro-active innovation and constantly high quality standards form the backbone of this business goal. As a learning organisation, Novaled regularly reviews its process efficiency to ensure flexibility and world-class products. All Novaled activities are managed and monitored with the Business Balance Scorecard.